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Frequently Asked Questions |
Webmail |
| Control Panel | ||
| FAQ | ||
| Policies |
- How do I view email online?
- How do I change my email/POP3 password?
- How do I add an email address to my address book?
- How do I create a distribution list in my address book?
- What are the settings for retrieving POP3 mail with Outlook Express?
- What are the settings for retrieving POP3 mail with Microsoft Outlook 2000?
- What are the settings for retrieving POP3 mail with Microsoft Outlook 2003?
- What are the settings for retrieving POP3 mail with Netscape/Mozilla?
- What are the settings for retrieving POP3 mail with Thunderbird?
- What is an email alias?
- How do I set a vacation or out-of-office message?
- How do I set up forwarding?
- How do I get my email password?
- What is POP3 email?
- What is SMTP?
How do I view email online? (back to top) |
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| Visit the link to Webmail. Login with your full email address and POP3 password. The url for webmail is http://webmail.microthunder.com After logging in you will be presented with many options for viewing email, notes, calendar and address book. There is online help available after logging in. *note: if you use an alias (explained below) for your email address, you must log in with your main email address account. |
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| How do I change my email/POP3 password? (back to top) |
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After logging in, click on My Account, then Password. Type your old password in the top box, then your new password in the two remaining boxes. Click the Change Password button. |
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How do I add an email address to my address book? (back to top) |
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After logging in, click on Address Book from the list on the left. At the top click on Add. Select which address book from the drop down list. Fill out the name and email address, you may also fill out the other fields, At the bottom of the list of fields, click the little 'Add' button. You should get a summary of the address book entry, along with a Yellow bar saying your email name was added. You can immediately send an email to this person by clicking on their email address in the summary area. |
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How do I create a distribution list in my address book? (back to top) |
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After logging in, click on Address Book from the list on the left. At the top click on Browse. Click in the little box by each name you'll be adding to the list. All names must already be entered into your address book. Select 'New List' from the drop down that says 'Select List'. The drop down should now show 'New List'. Click the the words 'Add to' just to the left of the list. Type in the name of the list in the popup box. Press Enter or click OK. You can see the members of your distribution lists by clicking on their name. |
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What are the settings for retrieving POP3 mail with Outlook Express? (back to top) |
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The main information need is: Click here for Microsoft's explanation. If Outlook Express is being started for the first time the wizard will ask questions, the answers are to the right. If a new email account is being added, click on Tools, Accounts, then Add, then Mail. This will invoke the wizard. Hit "Next" between questions. *note this is for version 6 |
WIZARD QUESTIONS AND ANSWERS *note The dialog boxes are similar to those below if a visual aid is desired |
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What are the settings for retrieving POP3 mail with Microsoft Outlook 2000? (back to top) |
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| The main information need is: Click
here for one of Microsoft's explanation If Outlook is starting for the first time, you will get a wizard. It is almost identical to the one for Outlook Express, above. If adding an account, click Tools, then Services or Accounts. |
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What are the settings for retrieving POP3 mail with Microsoft Outlook 2003 (back to top) |
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| The main information need is: POP3 Server: your domain, domainname.com SMTP Server: your domain, domainname.com Account Name: your full email address, name@domain.com Password: your email password SMTP server requires authentication |
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What are the settings for retrieving POP3 mail with Netscape/Mozilla? (back to top) |
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The main information need is: Start Mozilla, click on Edit, then "Mail
and Newsgroups Account Settings". Click on Outgoing Server. Use domainname.com for server name, check the box that says "Use name and password", put your full email address in the User Name box, click OK. The first time you send mail, you will be asked to put in your email
password. |
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What are the settings for retrieving POP3 mail with Thunderbird? (back to top) |
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| See the instructions for Mozilla, they are essentially the
same. |
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What is an email alias? (back to top) |
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| An email alias is another email
address that resolves to your main address within the same domain. For
example, if your main address is da_herman@dageek.biz, you can set up
aliases such as herman@dageek.biz, hmunster@dageek.biz, hm@dageek.biz,
etc. You can add aliases if your administrator has allowed it by logging
into your mail control
panel. |
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How do I set a vacation or out-of-office message? (back to top) |
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You can set up a vacation message if your administrator has allowed it by logging into your mail control panel. After logging in, click on Autoresponders. For most vacation messages, you would check "always
respond" and fill in an appropriate message under "reply with
text". After you are satisfied, click OK Now you have to enable the autoresponder, you can have more than one. Check the one you want to enable and click on enable. When you're ready, click disable to turn it off. |
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How do I set up forwarding? (back to top) |
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You can set up forwarding if your administrator has allowed it by logging into your mail control panel. Forwarding is useful if you would like to see your Micro Thunder email at another account. Many Blackberry users set their mail up to go to their blackberry.net account so they get their email on their Blackberry, too. After logging in, click on Redirect and enter
the email address to which you would like your mail forwarded. Mail will then go into your Webmail inbox as well as to your other account. |
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How do I get my email password? (back to top) |
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You can get a forgotten password emailed to your account by going to the Control Panel. Click on the small "Forgot your password?" link. Then enter your email password in each of the two blanks and click on the "OK" button. Your current email password will be emailed to your account within seconds. |
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What is POP3 email?(back to top) |
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| The POP in POP3 is short for Post OfficeProtocol, a protocol used to retrieve e-mail from a mail
server. Most e-mail applications (sometimes called e-mail clients) use
the POP protocol, although some can use the newer IMAP (Internet Message
Access Protocol). Micro Thunder's mail server supports IMAP, too. There
are two versions of POP. The first, called POP2, became a standard in
the mid-80's and requires SMTP to send messages. The newer version, POP3,
can be used with or without SMTP. |
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What is SMTP? (back to top) |
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| (pronounced as separate letters) Short
for Simple Mail Transfer
Protocol, a protocol for sending e-mail messages between
servers. Most e-mail systems that send mail over the Internet use SMTP
to send messages from one server to another; the messages can then be
retrieved with an e-mail client using either POP or IMAP. In addition,
SMTP is generally used to send messages from a mail client to a mail server.
This is why you need to specify both the POP or IMAP server and the SMTP
server when you configure your e-mail application. |
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